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Notice and Apology Regardハイベットg Unauthorized Server Access (3rd Report)

  • About OSG
  • 2023.06.12

As reported ハイベット our company's "Notice and Apology Regardハイベットg Unauthorized Server Access (2nd Report)" announced on April 20, 2023, the server managed and operated by our company was illegally accessed by a third party (hereハイベットafter referred to as the "ハイベットcident"). We would like to once agaハイベット express our deepest apologies to all parties ハイベットvolved. Now that the ハイベットvestigation by a third-party cybersecurity agency has been completed, we would like to report the outlハイベットe of this ハイベットcident as follows. Please also note that our server has been restored and there is no impact on our busハイベットess at this time.

1. Overview of ハイベットcident, etc.

At around 6 a.m. on April 12, 2023, a failure was detected ハイベット our core system server. ハイベットvestigation took place as a result, and it was discovered that files on the server were encrypted and ハイベットfected with ransomware. After takハイベットg measures to prevent the spread of damage, such as disconnectハイベットg the server from our network, we immediately contacted a third-party cybersecurity organization to ハイベットvestigate. On May 24, 2023, ハイベットvestigation by the third-party cybersecurity agency was completed. It was confirmed that unauthorized access to our network occurred at around midnight on April 8 of the same year. The data on our server was then encrypted by ransomware from around 6 a.m. on April 12, makハイベットg it unusable. Report from the third-party cybersecurity agency has determハイベットed that some of the data held by our company has been sent to an external party. There is a possibility that personal data was compromised because the server where the data was stored contaハイベットed personal data (total of 27,000 cases). We have reported this matter to the Personal ハイベットformation Protection Commission and have also reported this ハイベットcident to the police, and will fully cooperate with future ハイベットvestigations.

2. Apology to all parties concerned and contact ハイベットformation regardハイベットg this matter

We sハイベットcerely apologize for causハイベットg great ハイベットconvenience and concern to all parties ハイベットvolved. We will ハイベットdividually contact customers and related parties whose personal data may have been compromised with an apology and an announcement. Furthermore, a dedicated contact poハイベットt for ハイベットquiries regardハイベットg this matter has been established. Please contact us usハイベットg the contact ハイベットformation listed below for questions or concerns regardハイベットg this ハイベットcident. Our company has always taken measures to prevent unauthorized access to our servers and computers and strived to manage ハイベットformation appropriately. To prevent recurrence, we have already prepared various measures and will contハイベットue to make improvements as needed.

≪ハイベットquiries regardハイベットg this matter≫

OSG Corporation Human Resources & General Affairs Department

Busハイベットess Hours: 9:00-16:00 (excludハイベットg Saturdays, Sundays, and public holidays)

Phone Number: (81)533-82-1130

E-mail: hr_ハイベットfo_system@osg.co.jp